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Studrise Academy — Expert-led SAT, IELTS, AP & IB preparation for students and institutions

Studrise Academy — SAT, IELTS, AP & IB preparation

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Student Help Center

Find answers and get support for your learning journey

Frequently Asked Questions

To reset your password, follow these simple steps:

  1. Click on "Forgot Password" on the login page
  2. Enter your email address
  3. Check your inbox for the reset link
  4. Create a new strong password

If you don't receive the email within a few minutes, check your spam folder or contact support.

Yes! We offer a 30-day money-back guarantee on all courses. To request a refund:

  1. Go to your purchase history
  2. Find the course you want to refund
  3. Click "Request Refund"
  4. Provide a reason for the refund

Refunds are processed within 5-10 business days to your original payment method.

Our mobile app allows you to download course videos for offline viewing:

  1. Open the Studrise mobile app
  2. Navigate to your enrolled course
  3. Tap the download icon next to the lecture
  4. Access downloaded content in the "Downloads" section

Note: Downloads are only available through the mobile app and are encrypted for security.

Yes! Upon completing a course, you'll receive a certificate of completion that you can:

  • Download as a PDF
  • Share on LinkedIn
  • Add to your resume or CV
  • Include in your portfolio

Certificates are automatically generated once you complete all course requirements.

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